Support

We answer properly

Every purchase includes twelve months of support, answered by a human who knows the codebase.

Before you write in

The help guides cover setup, the page builder, style kits, Google and email. Ask the help assistant first — it answers from the guides in seconds.

Raise a ticket

You get a reference and a link straight away, and an email when we reply. No account needed.

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What is this about? Before I buy Installing or setting up Licence or download My hosted site Migration service Billing or refund Something is broken Close my account and delete its data Something else Licence key (if you have one)

Subject * What is happening? * Your site’s address and what you were doing when it went wrong helps us answer faster. Raise ticket

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What support covers

• Installing and configuring either product
• Anything that is not working as documented
• Guidance on which block or kit fits what you are trying to do

What it does not

Custom development, third-party plugin conflicts, and hosting problems that are not ours. We will always tell you which one you have hit.